Container refill policy

As part of your retail efforts concerning the products you have purchased from us, you may be allowing your customers to return to your store and refill their original containers. If so, you should take sufficient measures to address the following:

1. That the source container for our product is kept free of any outside material that may compromise the integrity or effectiveness of our product.

2. That you include and use with your source container a suitable and sanitary utensil to transfer our product from the source container to the retail customer's refill container.

3. That the container used by the retail customer for refill is sufficiently clean and generally suitable for refill.

These items above are your sole responsibility. We will ask you from time to time to verify that appropriate steps have been taken in this regard. Thank you for choosing Charlie's Soap.